Unlocking HR Support for Small Businesses: Navigating the People Maze with an HR Support Line
In the busy world of small businesses, every decision matters. From product launches to customer service, entrepreneurs and managers wear multiple hats. But when it comes to managing people, the path can be treacherous—especially without a dedicated HR manager by your side.
The HR Dilemma
Small businesses often find themselves in one of two scenarios:
- No HR Manager: They employ people, but the luxury of having an HR manager remains elusive. Budget constraints or the sheer scale of responsibilities mean that HR expertise is a scarce resource.
- Jack-of-All-Trades HR: Alternatively, they have someone who juggles HR alongside other roles. This person might be the office manager, finance whiz, or even the CEO. While their intentions are noble, deep HR expertise isn’t always part of their toolkit.
The Large Company Advantage
In contrast, large corporations have a secret weapon: their HR business partners. These seasoned professionals provide guidance, answer queries, and ensure compliance. Managers in big companies can pick up the phone, dial their HR partner, and get expert advice on anything from employee relations to performance management.
The Missing Link For Small Business
But what about small business owners and managers? They don’t have an in-house HR partner to call upon. When faced with tricky situations—disciplinary actions, employee conflicts, or navigating employment law—they’re left to their own devices. Google searches can only take them so far, and trial-and-error isn’t an ideal strategy.
Introducing The HR Support Line
Enter the HR Support Line—a lifeline for small businesses. Imagine having an HR expert on speed dial, ready to provide tailored solutions, answer burning questions, and guide you through the HR wilderness. Whether it’s handling a delicate employee issue, deciphering legal jargon, or ensuring compliance, this support line bridges the gap.
I have over 25 years in the corporate world, working in HR roles up to a senior level. When you engage me on a retained basis, you have access to my knowledge, experience and expertise whenever you need it.
Why A Small Business Needs an HR Support Line
- Instant Access: Imagine having an HR expert on speed dial. With my HR support line, managers can call anytime during office hours. No more frantic Google searches or sleepless nights pondering HR dilemmas.
- Tailored Solutions: Whether it’s handling a delicate employee issue, deciphering employment laws, or creating a performance improvement plan, I can provide personalised solutions. No cookie-cutter advice here!
- Cost-Effectiveness: Let’s talk numbers. Employing a full-time HR manager can be expensive—salaries, benefits, and overhead costs add up. My HR support line offers cost-effective expertise without the hefty price tag.
- Risk Mitigation: Compliance missteps can cost businesses dearly. My HR support line helps managers stay on the right side of the law, minimising legal risks.
- Confidentiality: Trust is paramount. My service maintains strict confidentiality, allowing managers to discuss sensitive matters openly.
Why Might You Call The HR Support Line?
My Employee Is Always Late!
Can I Fire Someone for Poor Performance?
Help! An Employee Is Harassing Others!
People are unpredictable, and any number of scenarios may arise for you to manage. I can be just on the other end of a phone to listen to what is going on, be your sounding board, advise you of possible courses of action and any associated risks.
This is by no means an exhaustive list, but here are some of the scenarios you might call me about:
- Navigating Employment Law: Imagine you’re about to make a disciplinary decision, and suddenly you’re lost in a maze of employment legislation. My support line provides clarity. I can offer you advice, guidance, consequences and discuss a course o action with you.
- Managing Absences: When an employee calls in sick, it’s not just about finding cover. My HR support line helps you navigate long-term sickness, return-to-work interviews, and compassionate leave.
- Performance Management: You’ve got a team member who consistently misses targets. What now? My advice ranges from setting SMART goals to conducting fair performance reviews.
- Employee Well-Being: Mental health matters. If a team member is struggling, I can guide you on how to establish reasonable adjustments, signposting to resources, and fostering a supportive environment.
- Flexible Working Requests: An employee wants to adjust their working hours or location. I can guide you through the legal process, ensuring fairness and compliance.
- Maternity and Paternity Leave: Navigating parental leave can be tricky. I can provide clarity on entitlements, notice periods, and communication with the team.
- Handling Grievances: When an employee raises concerns, I can advice you how to investigate, take appropriate action, and maintain a respectful workplace.
Empowering Small Business Leaders
I set up Bergamot HR as I believe that small businesses deserve the same level of HR support as their larger counterparts. My HR Support Line ensures that managers can focus on growth, knowing they have expert guidance at their fingertips.
So, whether you’re a startup founder, a shop owner, or a family-run business, unlock the power of HR support. Let’s navigate the people maze together!
